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Accountability as a solopreneur
When you work for someone else, they hold you accountable for your work. As a solopreneur, you need that same accountability to help you stay focused and get it done. As an entrepreneur, we’re already self motiviated and wired a bit different, but we all still sometimes settle into a comfort zone, or procrastinate. Having a group of like minded entrepreneurs who can hold you accountable, push you, and motivate you will help you meet and exceed your goals.
How to keep customers for life?
How do you keep customers for life? Be obsessed with providing a quality product and excellent customer service.
How do you measure brand awareness?
How can you measure the success of marketing efforts to increase brand awareness? This might seem like an abstract metric, but it can be tracked. The answer is creating benchmarks. Without anything to measure against, you can’t determine results.
Before you start your new efforts, run some surveys of existing customers to determine brand reputation, then some surveys of potential or non-customers to determine brand awareness. You can ask questions about the company, products, services and you can even include the same questions about your competitors, so you can measure yourself against the competition.
You can also use a similar method to measuring brand penetration. As an example, over the period of a month in a market of 10,000 households, 1,000 households purchased your product, you’d have a 10% brand penetration rate ( 1,000 / 10,000 = 10% ) you then compare these results month over month to see if your brand is being purchased by more households.
You can also scour the web for mentions and discussions about your company, it’s products or services. Keep track of these websites and keep an approximate number of mentions, incoming links and average mentions per day or week. Track this over an extended period of time.
Once you’ve got enough data to measure against, start your marketing campaigns. Then go back and measure the same factors and compare them with the data you gathered prior to your marketing efforts.
Two Magic Words
“Thank You”
Get in the habit of using these words. They are powerful. Everyone wants to be recognized, thanked and praised for their good work.
